Privacy Policy - Mobile ECU Tuning


Last updated: 28 July 2026

This privacy policy explains how Mobile ECU Tuning, based in Moodiesburn, North Lanarkshire, G69 0BN, collects, uses, stores and protects personal information. For data-protection purposes, Mobile ECU Tuning is the controller of the personal information described in this policy.

This policy covers our website at www.mobileecutuning.scot, the Mobile ECU Tuning customer app, the private Mobile ECU Tuning Admin app, and communications with our official Facebook and Instagram business accounts.

Questions or privacy requests can be sent to mail@mobileecutuning.scot or made by telephone on 0141 587 7732.


1. Information we may collect

Depending on how you contact us or use our services, we may collect:

Please do not send passwords, payment-card details or unnecessary sensitive personal information through Facebook, Instagram, email, the website or our apps.


2. Where the information comes from

We may receive personal information:


3. How and why we use personal information

We use personal information only where we have a lawful reason to do so. This includes:

Personal information received through Meta is not sold and is not used by us to build advertising profiles about customers.


4. Facebook and Instagram messaging

When you message the Mobile ECU Tuning Scotland Facebook Page or our connected Instagram business account, Meta may provide us with information needed to manage that conversation. This can include your display name, profile image, platform-specific identifier, messages, attachments and timestamps.

We use this information to display the conversation to authorised staff in our private Admin app and to send replies through the relevant Meta messaging service. The Admin app is for authorised business use and is protected by access controls.

Facebook and Instagram are operated by Meta and also process information under Meta's own terms and privacy policy. Your use of those platforms remains subject to the settings and policies provided by Meta.


5. Who we share information with

We do not sell personal information. We may share only what is necessary with trusted service providers and organisations, including:

Our current technical services may include Render for backend hosting, MongoDB Atlas for database hosting and Google services for analytics or email-related functions. Providers process information under their own terms and contractual obligations.


6. International transfers

Some service providers may process information outside the United Kingdom. Where the law requires it, we use recognised safeguards such as UK adequacy regulations, approved contractual clauses or the UK International Data Transfer Addendum, together with appropriate security measures.


7. How long we keep information

We keep personal information only for as long as it is reasonably needed for the purpose for which it was collected. Retention depends on the type of record and may include:

Information may be deleted, anonymised or securely archived when it is no longer required. Legal, regulatory, fraud-prevention or dispute-related requirements may sometimes require us to retain limited information for longer.


8. Security

We use reasonable technical and organisational measures to protect personal information. These include restricted staff access, authentication controls, secure connections, protected credentials, monitored cloud services and backups. No online service can be guaranteed to be completely secure, but we review access and take appropriate steps to reduce risk.


9. Your data-protection rights

Depending on the circumstances and the lawful basis used, you may have the right to:

These rights are not absolute. We may need to verify your identity and may retain information where the law permits or requires it. We will explain any lawful reason why a request cannot be completed in full.

To exercise a right, email mail@mobileecutuning.scot. There is normally no charge, although the law allows a reasonable fee or refusal in limited circumstances involving manifestly unfounded or excessive requests.

You also have the right to complain to the Information Commissioner's Office. Information is available at ico.org.uk/make-a-complaint/ or by telephone on 0303 123 1113.


10. Facebook, Instagram and app data deletion requests

You can request deletion of information that Mobile ECU Tuning has received or stored through our website, apps, Facebook Page or Instagram business account.

Email mail@mobileecutuning.scot with the subject Data deletion request. Please include:

Do not send your Facebook or Instagram password. We may ask for limited additional information to verify that the request relates to you. Once verified, we will delete or anonymise the relevant information from systems under our control unless we must retain some information for a legal, accounting, fraud-prevention or dispute-related reason. We will confirm the outcome using the contact details supplied with the request.

Deleting information from our systems does not automatically delete information held independently by Facebook or Instagram. You can manage information held by Meta through your Facebook or Instagram account settings.


11. Cookies and analytics

Our website may use cookies and similar technologies for essential functions, security, preferences and analytics. Essential cookies may operate without consent where they are strictly necessary. Non-essential cookies are used only where permitted and, where required, after consent.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work. Where Google Analytics or a similar service is enabled, it may receive technical and usage information subject to the provider's privacy terms and our cookie controls.


12. Email marketing

Where you subscribe to updates or otherwise agree to receive marketing, we may send information about Mobile ECU Tuning services and related vehicle-tuning matters. You can unsubscribe at any time by using the unsubscribe option provided or by contacting us. Service messages about an enquiry or booking are not marketing messages.


13. External links and downloads

Our website and messages may contain links to third-party websites or services. Those organisations are responsible for their own privacy practices and security. Please review their policies before providing personal information. Downloads and external links should be used with appropriate care.


14. Children

Our vehicle-tuning services and business apps are not directed at children. We do not knowingly collect children's information for marketing. A parent or guardian who believes a child has provided personal information can contact us to request appropriate action.


15. Automated decision-making

We do not use the personal information described in this policy to make solely automated decisions that produce legal or similarly significant effects.


16. Changes to this policy

We may update this policy when our services, apps, suppliers or legal obligations change. The latest version will remain available at this address and will show its most recent update date.



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